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Contact Us – Account Information and Partner Portal Login Help

Need assistance from our Account Services team?

FAQ

Q: What is my Partner ID?

A: Your Partner ID or Customer Number is a 6-digit number that is specifically assigned to your partner account. You can find your Partner ID listed on any quote or order. You can also find it on the top right corner of your Partner Portal.

Q: How do I gain access to the Partner Portal?

A: Please see our How to Request Access to Partner Portal article in the Gemini Product Guide!

Q: I forgot my password; how do I get logged in?

A: If you’ve forgotten your password, you will want to use the forgot password link below the sign in button. This will allow you to reset your password and get logged in!

Fast Answers when you need them

Have a question? Get in touch with us and we’ll help you at any stage of your project.

Start a Quote

Our Authorized Partners can sign in to their Partner Portal to get an instant quote. If you’re not a partner, you can visit our partner locator page to get in touch with a Gemini partner near you.